Job Description

Location: Fully Remote (EU/US Shifts)

Join Remodid – Where Strategic Partnerships Drive Unparalleled Client Success

About Remodid:

Founded in Austria, at the heart of Europe, REMODID specializes in providing exceptional, pre-vetted virtual assistants to help businesses around the globe scale faster and work smarter.

At REMODID, you’ll join a dynamic team dedicated to supporting innovative brands with cutting-edge tools in an inspiring global environment. Our ambition knows no bounds, and every team member plays a vital role in shaping the future of remote work.

Be part of a company where your career grows alongside the businesses you help transform. Join REMODID and take your career to new heights.

About the Role:

As a Key Account Manager (Client), you will be the primary point of contact for our key clients, ensuring smooth communication and excellent service delivery. You’ll be responsible for building long-term relationships, maintaining client satisfaction, and identifying new opportunities for growth.

• Client Relationship Management: Develop and nurture relationships with key clients, ensuring their needs are met and expectations exceeded.
• Account Strategy & Growth: Identify opportunities to grow accounts, helping clients achieve their business goals and aligning strategies with internal teams.
• Client Onboarding: Coordinate smooth onboarding for new clients and ensure a seamless transition into service delivery.
• Reporting & Analysis: Provide regular reports on account status, performance, and key metrics.
• Team Collaboration: Work closely with project managers and other teams to ensure projects are delivered on time and meet client expectations.

What we are looking for:

• Bachelor’s degree in Marketing, Business Administration, or a related field.
• 3+ years of experience in client account management or business development.
• Proven ability to build strong, lasting relationships with clients.
• Exceptional verbal and written communication skills. A US accent is preferred for US and Canadian clients.
• Strong problem-solving abilities and a results-driven mindset.
• Ability to manage multiple client accounts simultaneously..
• 50 Mbps internet or higher to ensure smooth remote work.
• Must be comfortable working EU and USA shifts.

Why Join Remodid?

• Competitive Salary: Earn a market-aligned compensation compliant with your local regulations.
• Performance Bonuses: Boost your earnings with many performance-driven incentives.
• Health & Wellness Benefits: Comprehensive health insurance to keep you well.
• Remote Flexibility: Work from anywhere within U.S. or Central European time zones to match client needs.
• Career Development: We support your growth with skill-building, mentorship, and performance reviews.
• Global Collaboration: Join a diverse team and make an impact.

How to Submit:

1. Click on the “Apply Now” button.
2. Complete the submission form with all required details.
3. We will review your application and contact you regarding the next steps.