Frequently Asked Questions
General FAQs
We specialize in IT, Sales, Digital Marketing, and Administration roles, but can
also assist with other positions as needed.
Our process begins with understanding your specific requirements (discovery
call). We then present top pre-vetted candidates for interviews within 24-48
hours. After your approval, we handle onboarding seamlessly.
Once a candidate is selected, we manage all aspects of onboarding, including
documentation, payments, and tool setup. New hires also undergo coaching
from our dedicated trainer on equipping candidates with the necessary skills
and knowledge to excel in their roles from day one to ensure top
performance.
You can efficiently manage your remote team through our HRMS, which
provides tools for time tracking, communication, and feedback etc.
Yes, our platform includes communication tools allowing direct interaction
with your remote hire.
We offer flexible billing options, with choices between monthly or bi-weekly
billing.
You can pay using major credit cards, wire transfers, or even cryptocurrencies
Our support team is available 24/7 via email, WhatsApp-Slack chat, or phone.
Contracts are fully flexible and tailored to your needs, with clear terms
regarding duration, payment, and termination.
Yes, with a 7-day written notice. However, Long-term commitments may offer
specialized pricing.
We have a thorough shortlisting process where we share the associate’s
resume and a Loom video, followed by an interview. This significantly lowers
the chances of selecting the wrong candidate. However, if you feel the hired
person needs more development, you can enroll them in our On-the-Job
training program free of charge. If you feel you’ve moved in a different
direction entirely, you can certainly also opt for a replacement
FAQs about Executive Assistant
A remote executive assistant manages schedules and appointments
effectively through digital calendar tools, clear communication channels,
prioritization,acts as a bridge between executive and the stakeholders,
proactive follow-up, time zone management, flexibility, documentation, and
continuous improvement. They communicate regularly with executives to
understand their preferences and requirements, ensuring a well-structured
schedule that maximizes productivity and allows for sufficient preparation
time between meetings.
An executive assistant handles confidential information by following strict
privacy policies and using secure communication and storage methods. They
are trained in data protection practices, ensuring sensitive information is
accessed only on a need-to-know basis and maintaining discretion in all
communications and document handling.
By organizing regular meetings, clear messaging, and acting as a liaison
between team members.
FAQs for Accounts Manager
Account managers handle client relationships remotely by staying in touch
regularly and using collaboration tools. They grasp client needs and offer
timely support. They schedule video calls, send email updates, and utilize
project management software for transparency and keeping clients informed
about progress.
They are adept at using CRM software, project management platforms, email,
video conferencing, and collaboration software effectively.
Account managers handle client concerns remotely by promptly addressing
them through email, phone calls, or video conferences. They actively listen,
offer solutions, and provide reassurance to ensure client satisfaction, acting
quickly to resolve issues and make clients feel supported and secure.
FAQs Sales Rep
Remote Sales Development Representatives can significantly benefit
businesses aiming to expand their customer base and boost revenue while
saving significant cost hence increasing revenues VS an inhouse hire.
A Sales Development Representative (SDR) works by identifying and reaching
out to potential customers, qualifying leads, and setting up meetings for the
sales team. Their primary goal is to generate new business opportunities and
build a strong sales pipeline.
Sales representatives focus on closing deals with existing leads and
customers, while business development representatives focus on identifying
new opportunities and partnerships to expand the company’s reach and
revenue streams.
Marketing FAQs
They implement online marketing strategies to promote products or services,
managing social media, creating marketing materials, conducting market
research, and supporting digital campaigns.
They handle tasks such as managing ad campaigns, scheduling ad
placements, researching market trends, content creation, social media
management, and providing administrative support.
Yes, it offers flexibility, autonomy, and opportunities to work for diverse
employers, aligning with a growing trend.
Tech/IT FAQs
They provide services such as software installation, troubleshooting,
cybersecurity assessments, network monitoring, data backup, and cloud
computing support.
Hiring a web developer from Remodid provides added trust, due diligence,
and security compared to public marketplaces, enhancing confidence in the
hiring decision and safeguarding against potential risks. Additionally,
Remodid assigns a dedicated person to work with you directly, ensuring
clarity and accountability in communication and project management, unlike
other marketplaces where the person dealing with you is often found not
working on your project and someone else you never met/talked to is
assigned on the job.
